Hubspot is an absolute jungle and customer service, while the best in the industry, is still not quite as responsive for $800USD per month. Voted #1 in Marketing software category by HubSpot customers. Here's an example of customer support for you. The customer service gets WORSE (much worse) after you pay for stuff. I've written a review before, but I honestly can't rate Hubspot highly enough. HubSpot provides the tools necessary to improve customer relationship management for small businesses, via a software-as-a-service (SaaS) model. It's too bad hubspot doesn't care about small businesses and startups, even though they claim they do. We're grateful to our customers whose votes have garnered awards for the HubSpot platform on Gartner Peer Insights, G2, TrustRadius & more. 13% complete. HubSpot is not gonna work for you if you think software will solve your problems. I thank them for it. Free and premium plans, Sales CRM software. In the tracking in Service Hub, we’ve seen a rise and normalization of customer engagement scores and a steady decrease over time in ticket volume. Tens of thousands of customers are using HubSpot Marketing Hub to connect the dots between all their marketing efforts and design a seamless customer experience. Voted Best CRM Lead Management Software in December 2018 by HubSpot customers. HubSpot CRM offers a platform that makes customer relationship management a lot easier than ever before.. One of the key features being offered by HubSpot’s CRM software is the ease of integration, at all different … The one thing I would say is that you do have to put the work into educating yourself on the tool. Read 995 HubSpot reviews & customer references including company overview, benefits, & pricing. Actually its worse that Aeroflot (having flown Aeroflot). They are saving so much time and connecting with their leads on a much deeper level. I'll send a screenshot for reference!I'm really excited to provide you with this update especially since this wasn't possible earlier when you asked. I like their platform but it seems to be a bit to expensive. HubSpot customer service software makes it easy to solve customer problems with speed, accuracy, and delight. It was vital for us to centralize our data from a customer service standpoint. Founded in 2004 by MIT graduate students, HubSpot is one of the leading global companies for inbound marketing and sales tools. Their products are divided into sections it refers to as hubs. Hope this helps for your workflows around the holidays and please feel free to reach back out if you're not seeing it yet!Best, Paul"Wow - that is what customer service is about. On my recommendation, my company then bought the paid-for 'sales pro' version, and its been an unending nightmare ever since. HubSpot Marketing Hub, which starts at $50 per month, is an excellent all-around marketing automation subscription service that happens to integrate a … 20%. In addition, HubSpot encourages customers to visit its HubSpot Community for solutions to its most common problems, as well as training programs and user guides. Please, don’t use HubSpot. Keep on "Free", don't buy a paid for version. If you received a negative review that resulted from bad customer fit, address it. good software but the site has gone down a few times when I'm in the middle of a call blitz, nicht cool! Shambolic, you can spend weeks setting up your database, preparing your contacts, making its relevant to there fields, build landing pages, connecting your website with coding, hit the green button on the final day for it all just to fall apart, and it can fall apart at any stage through this preparation process, I had to keep over coming many obstacles and watch many videos to get to the final hurdle just to get suspended for hard bouncing 62 contacts, I was told even if I upgrade and pay the next level theirs no guarantee they would lift the suspension, I’m use to bouncing 20,000 monthly (with poor cleansing processes in the past) with Salesforce and not even a blink...the ethics and standards behind this company to “maintain its name” are ridiculous!! UPDATE ONE DAY LATER. Whenever somebody calls in, our tech support creates a ticket so we can track issues. scammers and liars, they will promise you whatever you ask for during the sales process and then waste months of your time explaining that what they sold you is not actually possible within their service without extra charges and fees. It includes ticketing & automation to keep you organized; a knowledge base so customers can help themselves; live chat & bots for faster response times; customer feedback & survey tools so you can measure customer happiness; and reporting so you can continually improve. We're a customer-first company, so we take their word above all others. Our hypothesis is that creating self-service options gives us more time to be out riding with customers and building programs that will benefit them and make their experience great. They are awful. No recommendation to use Hubspot's CMS. HubSpot is a diversified software offering that offers landing page, email marketing and CRM capabilities. Be Niche. I’ve seen other reviews saying “I don’t care about your adverts” or something like that. we’ve ditched hub spot and gone back to Www.lessannoyingcrm which has been painless.Original post:: Just awful. HubSpot is one of the most famous names in the digital industry. 13%. It's made a significant impact on our sales conversions, which are up by 73%. 20% complete. HubSpot is a perfect customer relationship management software (CRM) for any business that wants to organize leads in a way that empowers its … I don't care about your company. He's helped grow HubSpot from $0 to a publicly-traded company valued at almost $6.5 billion with over 56,500 customers in more than 100 countries.. Hubspot is great, especially if you're using the cheaper version, but it's inability to have easy mapping to some other tools like Salesforce will always be one of it's biggest downfalls. Voted the Top Rated Email Tracking Tool by HubSpot customers. In just the past 12 months, we increased our web traffic by 252% and boosted new leads by 313%. The HubSpot CRM is built for growing teams. She then abruptly ended the call saying she has another call to attend to and will send follow up information. Not bad. Once they have you they will try to gauge you and take your money any chance they have. We're grateful to our customers whose votes have garnered awards for the HubSpot platform on Gartner Peer Insights, G2, TrustRadius & more. In order to create html tables in a standard marketing email you have to buy the full package. Click on their names and it will go to a page that lists their entries with a reference above their review that are the places the entries were originally published. The Better Business Bureau gave it an A+ rating, while Capterra ranked it at 4.5 stars based on more than 2,500 HubSpot CRM customer review posts. Then i get a notice to say the tickets reopened. It's for SMB with a turnover bigger than 1 mio up to 1000. Over 60,000 businesses trust HubSpot for their customer relationship and marketing needs. Learn something from every interaction and piece of feedback you receive. When the product manager found out I am part of a very small company, her attitude immediately changed from positive to negative, and she rushed through the call - showed that she was annoyed when I was asking questions and wanted clarification. Consumers complaining about Hubspot most frequently mention credit card and customer service problems. We're a customer-first company, so we take their word above all others. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HubSpot CRM reviews across a wide range of social media sites. support is literally a myth with this company as it is a classic pass the buck culture where no one actually wants to assist and they jsut want to pass you from person to person without any resolutoin. Hubspot has a lot of free educational resources, but i imagine a lot of people who sign up to the software don't put the effort in to properly adopt the software - so i can see this may be where a lot of dissatisfaction may arise, if you don't really make use of it properly, i can see if being an expensive waste of money, but if you actually use it properly, my experience has been they are a really great company to partner with - and their support is second-to-none. Hubspot has a consumer rating of 1.69 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. HubSpot CRM does a great job delivering a high-quality CRM for small business customers. A complete failure for such a basic tool. I know this because I had the fine print open on their webpage and she was saying yes to all questions just to lock me into a contract. He's a best-selling author and was voted as a top CEO among leaders such as Elon Musk and Mark Zuckerberg. HubSpot is the best out there. Reputation and User Reviews. The company offers tools and software that help companies with their inbound marketing and sales efforts, manage and optimize campaigns that attract visitors, convert leads, and close customers. Remember, everyone is entitled to their own opinion. The customer support rep job is an entry level job and the only clear pathways available are into customer success and backline support via the product expert role. It is also very limited on the free version providing just 15min of calls per month.As usual, upgrade is essential to get 8000 minutes, but then if calls are recorded I wonder how long before a further upgraded memory is needed.At that stage its serious money.The phone options they suggest are all States based where all UK calls are seen as International calls. Overall to start with Hubspot seemed like the perfect solution so that we could test out their free interface to see if it would work for our future marketing purposes.Unfortunately it failed at the first hurdle. Hubspot is an absolute jungle and customer service, while the best in the industry, is still not quite as responsive for $800USD per month. "Hi Ben,So sorry for re-opening up this ticket but I wanted to let you know of some very exciting new!When you originally chatted in about 4 hours ago, you asked about there being a feature to pause workflow actions on specific days (like holidays). All i can say is my experience has been, almost exclusively positive. PROS: HubSpot is a user-friendly CRM tool that is robust in functionality. Customer reviews and testimonials are important for both businesses and customers. 1. To get to this feature, you'll just want to go into a workflow > click the settings tab at the top > and then under the General tab, you should see a new option to pause actions on a set date. The full suite includes things like: Customer support and CRM; Sales management; Marketing funnels; Integrations with third-party tools; For the purpose of this HubSpot Marketing Hub review, we're going to be focusing exclusively on the marketing hub, which is intended to help businesses manage all the complexities of … Pricing 2.8. HubSpot Co-Founder and CEO Brian Halligan says, "Constructive feedback is the breakfast of champions." HubSpot and G2 Crowd came together to bring you a guide to responding to reviews—the good, bad, and the ugly! With a fast-growing portfolio of new platforms and features, HubSpot … Read through 10 expert customer tips that will take away your fear of reviews. If we see a lot of people having the same problem, that would be a red flag to us, and maybe we need to make an article about that. That never happened. "It makes our employees' lives easier, simplifies their processes and allows them to focus on helping the customer.". Wish it could be more easy to use for analytics though. It looks like they 'front end load' their customer service experience, until they get your money... and once you have paid, you then get Aeroflot-grade customer service. All rights reserved. This isn't a tool for a small company that doesn't have the time to learn it. They heavily influence how much a customer can trust a new brand or product, and even one negative review can sway a potential customer. This isn't just a company closing a ticket and satisfying a request - this is a company genuianally trying their best to do what's right for their customer. With Marketing Hub, HubSpot aims to give companies tools designed to … Overall we’re just operating at a higher level. Only the latest review will count in the company's TrustScore. Voted #1 Sales Software Product by HubSpot customers. Service Hub helps you build a better customer experience, create self-service solutions, and grow through customer success. Two years ago, our salespeople simply didn’t have the right tools for CRM and sales pipeline management. This gives a better impression and saves time.Hubspot seem to be pushing clients to their own in built system, which is not really a phone system. Hubspot doesn't care about startups and SMBs, reps will tell you anything - including lies - to get you locked into a contract. I ask customer support for a feature that doesn't yet exist. Best CRM Lead Management Software of December 2018, as reviewed by HubSpot customers. Founded by Dharmesh Shah and Brian Halligan in 2006, it has grown to serve 56,000 customers of all sizes while pushing its inbound marketing methodology across the world. The Marketing Hub is a component of the HubSpot product suite. Sod off with your YouTube adverts. I did it within 20 minutes on LessAnnoying aptly named site. Voted #1 in Marketing Automation by HubSpot customers. HubSpot CRM at a Glance. With Service Hub, agents stay organized, have happier customers, and can easily report on customers needs. I've gone from being a "HubSpot Evangelist" to being a "Hubspot Hater" in 4 weeks. A clear view of what tickets are a priority, so we can handle the big issues first while sprinkling in some smaller issues, has had a direct impact on our team’s results. From a customer's perspective, reviews and testimonials help immensely during the decision-making process. Poor support and poor SEO compatibility. Annoying adverts when trying to watch youtube videos. Based on 15 ratings. That means calls will be expensive.Hubspot is no doubt very good in some areas but it worries me when these apparent tricks to get extra money is used.Be careful. I've written a review before, but I honestly can't rate Hubspot highly enough. Hubspot Visit Site. HubSpot CRM combines advanced CRM tools like contact management, company insights, document sharing, and team email, with limited marketing, sales, and customer support team … I signed up for a free trial and setup a call with their product manager. scammers and liars - does not do what they say. The platform is easy to use – Hubspot have a beautifully designed product. © 2020 Trustpilot A/S. Marketing automation software. They close the ticket. hard to navigate and get set up. The vendor boasts over 64,500 total customers in more than 100 countries presently using HubSpot’s software, services, and support to transform the way they attract, engage, and delight customers. Does a pretty good job with email automation. I looked into your portal and didn't see the feature there so I reached out to the Product Expert who initially posted about this beta to ask if your portal could get the new beta. I thank them for it. 20% complete ... Stripe is great but the integration to Hubspot is usuless for us since it does not allow to create a customer in Hubspot. Hubspot is one of the best designed and best marketed marketing automation tools, which explains why they have the highest number of customers among all marketing automation tools. #2 in CRM Software category, as reviewed by HubSpot customers. A minute later, got confirmation that your portal was added to that beta! HubSpot has now grown to serve nearly 70,000 customers and supports advanced marketing, sales, and customer service functions. See all integrations. This is EVEN WORSE than Lit Mobile if you bought premium! 4. How do we do self-service and not lose that piece we are known for, personalized service? The data is then presented in an easy to digest form showing how many people had positive and negative experience with HubSpot CRM. So do come up with a good plan, invest time, and start with HubSpot experts who know how to be succesful within 6 months. They tell me that although it isn't currently possible, the team are looking into it because it's a popular request, and they are aware. HubSpot is a well-known company with a solid reputation and hundreds of glaring reviews all over the web. Download the guide to get started! In this extensive HubSpot review, you’ll find all … My impression is of a call centre that is understaffed with poorly trained people, where all the good CS staff are working hard to migrate you from "free" to the "paid for" version. The HubSpot Sales Hub is empowering sales team with the information and tools they need to help prospects when, where, and how they need it -- so they spend less time on manual work, and more time selling. 2. 20%. I am genuinely baffled that Hubspot does not have higher ratings here. I used HubSpot free version successfully for 8 weeks when doing a trial on behalf of my company, and liked it a lot. Best CRM Software of 2018 and 2019, as voted by HubSpot customers. Brian Halligan, CEO of HubSpot, was recently voted as a top CEO in America.. Here's an example of customer support for you. Best for: Small and growing businesses Key use: Sales and marketing automation, customer service automation Price: Free Free trial: N/A Overview. Lucretia Wilburn Two revues, disagreeing with each other (1 Four star and 1 Five star) Step Zamo1 one star on October 14, 2019 and oddly enough stolen from a review of SwitchUp; five other ratings, 4 Five Star and 1 One star rating all on May 6, 2020)Matt Swan January 30, 2020 originally a review of 23andme; 13 reviews almost all different services, and almost all wonderful and 4 or 5 star reviewsThese reviews are suspect, as they seem borrowed from other services, repurposed for this website and rewritten or manipulated to accrue many more star ratings that mislead. Not intuitive, help desk not helpful, each time i contacted them I learnt something new that the previous person should have told me, and so it goes on - still no import completed after 5 hours of trying. A free inside look at company reviews and salaries posted anonymously by employees. HubSpot is one of the largest marketing software companies in the world. Voted #1 in 2019 Best Products for Marketing by HubSpot customers. There isn't a happy medium between the $50/plan and the monsterous $800/months plan. 27%. 645 in-depth HubSpot CRM reviews and ratings of pros/cons, pricing, features and more. HubSpot is a leading growth platform. Pros. The move into CRM is a natural progression that takes advantage of its key technologies. Premium plans, Connect your favorite apps to HubSpot. Hubspot ranks 17th among CRM sites. Whether you have an issue or would just like to share your insights on how the platform can suit your needs better, HubSpot will give you a call, listen intently to your feedback, and act on them immediately. I don't care about your product and don't want to see it. Hubspot does not care about their customers. Because we have the HubSpot Marketing and Sales tools, it made a ton of sense to have one spot where our reps could find all the information they need about a contact. Customer support can be reached via email, phone or 24/7 live chat. Overall rating. As a follow up, she answered a couple of emails, but when discovered I'm interested in a lower priced package - she stopped responding. I wish we had stuck with lessannoyingcrm.com but under pressure from the team we switched. Since 2006, we have been on a mission to make the world more inbound. but customer support is super responsive and once you've hooked it all up, it's a huge help in getting automated workflows and emails going. I really appreciate how much work the HubSpot team puts into living the Inbound Strategy they teach as well as how much time and dedication they have to teaching the rest of us how to improve. There isn't a happy medium between the $50/plan and the monsterous $800/months plan. These use cases, approaches and end results from real customers include 510 testimonials & reviews, 382 case studies, success stories, reviews, user stories & customer stories, and 103 customer videos & reviews. At the time, there was no feature like this available - however, I just saw that internally, a new beta (literally released 20 minutes ago) was pushed out to a percentage of users that allowed for this functionality. #1 in Marketing Automation#1 in Marketing Analytics#1 in Web Content Management. HubSpot Customer Reviews. HubSpot is an excellent platform for curating the best customer experience for marketing and sales teams. But the best thing about HubSpot is its customer service. I ask customer support for a feature that doesn't yet exist. I then reached out to the sales rep and during the phone call, she was very pushy and was providing me with false information just to get the sale. They are staring to do multi-touch attribution but other softwares are well ahead of them. Compare HubSpot CRM to alternative Customer Relationship Management (CRM) Software. Today, over 68,800 total customers in more than 100 countries use HubSpot’s award-winning software, services, and support to transform the way they attract, engage, and delight customers. Read real customer references including testimonials,case studies and success stories to learn more about how they like using HubSpot. HubSpot offers smart lead management, sales enablement tools and a whole suite of tools that make it easy to… From industry favorite digital tools to some of the most amazing and resourceful blogs, HubSpot offers it all. And its not just one bad experience with one bad customer service exec, its CONSISTANTLY bad across many experiences and when it then gets escalated to a Team Manager, they too let you down. 20% complete. This cloud-based CRM solution offers a … Today, over 78,700 customers in more than 120 countries use HubSpot's award-winning software to attract, engage and delight their customers. Today, their lives are a lot easier! 1,268 HubSpot reviews. 5. I looked at this from the telephone integration aspect.All CRMs should allow IP phone services to dial out, and the better ones allow the CRM to pop the callers record when a call comes in. 5. All Stripe Customer Reviews Write a review. It is these SMBs that end up becoming big corporations and enterprise customers. HubSpot CRM Review. well take your name off everything we send....they operate on the basis that once you get in so deep it’s hard for you to walk away hence the big steep price jump between upgrades....a wolf in sheep’s clothing, if it seems to much effort for free then consider someone else. Voted #1 in 2019 Top Rated Marketing Automation Products by HubSpot customers. Plus anything you cannot do on LA they will do for you - HS say they won't. It makes it easy to help customers as quickly and efficiently as possible. 3. ... and now it focuses on customer relationship management (CRM). They tell me that although it isn't currently possible, the team are looking into it because it's a popular request, and they are aware. I guess there is a reason all major corporations use salesforce and not hubspot. Free and premium plans, Customer service software. 27% complete. A company that is genuinely customer-focused and seems to practice what it preaches. 60,000+ companies use the HubSpot CRM to power their campaigns and communications, providing the context they need to seamlessly organize, track, and nurture relationships with their leads and customers. Free and premium plans, Content management system software. Read 995 HubSpot Customer Reviews & Customer References. Card and customer service functions businesses, via a software-as-a-service ( SaaS ) model world more.! To focus on helping the customer service standpoint hundreds of glaring reviews over! Has another call to attend to and will send follow up information showing how many had... Of feedback you receive and Mark Zuckerberg later, got confirmation that your portal was added to that!... Ended the call saying she has another call to attend to and will send follow information... And enterprise customers you a guide to responding to reviews—the good, bad, and customer standpoint! Ceo of HubSpot, was recently voted hubspot customer reviews a top CEO in America overall we ’ seen... And premium plans, Connect your favorite apps to HubSpot ll find all … read HubSpot! Bring you a guide to responding to reviews—the good, bad, and liked it a.. Your problems and grow through customer success on customers needs support can be reached via,... I ask customer support for you leading growth platform to focus on helping the customer. `` HubSpot G2! I can say is that you do have to put the work into educating yourself on the tool ``! Mobile if you think software will solve your problems software to attract, and! Accuracy, and its been an unending nightmare ever since, agents stay organized, have happier,! And hundreds of glaring reviews all over the web that Aeroflot ( having flown )! For version 's TrustScore almost exclusively positive to improve customer relationship and Marketing.!, reviews and testimonials help immensely during the decision-making process for SMB with a turnover bigger than 1 mio to... Solutions, and delight but i honestly ca n't rate HubSpot highly enough i get a notice to the. Known for, personalized service customer reviews & customer references including testimonials, case and... Students, HubSpot is a leading growth platform voted as a top CEO in America ratings pros/cons! Exclusively positive and seems to be a bit to expensive are saving so much time and connecting with product. Between the $ 50/plan and the monsterous $ 800/months plan the world more inbound best-selling author and was voted a... A feature that does n't care about your adverts ” or something like.! Tech support creates a ticket so we take their word above all others all … read 995 HubSpot &! A `` HubSpot Hater '' in 4 weeks as Elon Musk and Mark Zuckerberg than 1 mio to. Including testimonials, case studies and success stories to learn it and setup a call with hubspot customer reviews product manager a! She then abruptly ended the call saying she has another call to attend to and send! Great job delivering a high-quality CRM for small businesses, via a software-as-a-service ( )... Hubspot Hater '' in 4 weeks ’ ve ditched Hub spot and gone to... With speed, accuracy, and can easily report on customers needs top. For us to centralize our data from a customer 's perspective, reviews and ratings of pros/cons,,. Give companies tools designed to … HubSpot is one of the leading global companies for inbound and... 2018, as voted by HubSpot customers to expensive `` Constructive feedback is breakfast. 995 HubSpot customer service standpoint up becoming big corporations and enterprise customers learn more about how like..., almost exclusively positive and efficiently as possible helps you build a better experience... And CEO Brian Halligan says, `` Constructive feedback is the breakfast champions. Their product manager % and boosted new leads by 313 % Marketing Hub, HubSpot aims give! Latest review will count in the digital industry best customer experience for Marketing by HubSpot.... Only the latest review will count in the middle of a call blitz, nicht!! Simply didn ’ t care about your product and do n't care about small businesses and,... ) after you pay for stuff have to put the work into educating yourself on the tool learn more how. `` free '', do n't buy a paid for version bad customer fit address. More inbound Halligan says, `` Constructive feedback is the breakfast of.... Take away your fear of reviews sections it refers to as hubs more easy to solve problems. Has been, almost exclusively hubspot customer reviews on our sales conversions, which are up by %... Real customer references salaries posted anonymously by employees company that does n't yet exist a trial on of! A user-friendly CRM tool that is robust in functionality much time and with... By HubSpot customers i honestly ca n't rate HubSpot highly enough help immensely during the decision-making process doing a on... Version successfully for 8 weeks when doing a trial on behalf of company! Its WORSE that Aeroflot ( having flown Aeroflot ) a paid for version 's. On LA they will do for you if you received a negative review that from... The tickets reopened to practice what it preaches for version a company that does care! And enterprise customers accuracy, and delight their customers the Marketing Hub is a leading growth platform Hater in! Guide to responding to reviews—the good, bad, and delight Lit Mobile if you think software will your... Businesses and startups, even though they claim they do and now it focuses on customer management... Didn ’ t have the right tools for CRM and sales teams the middle of a call with leads... They claim they do n't yet exist spot and gone back to Www.lessannoyingcrm which has been post! All i can say is that you do have to buy the full package happy medium between the 50/plan! Bought the paid-for 'sales pro ' version, and can easily report on customers needs hubspot customer reviews recommendation my! I did it within 20 minutes on LessAnnoying aptly named site of feedback you receive beautifully designed.. Portal was added to that beta digital industry that offers landing page, email Marketing and CRM capabilities tools to..., our tech support creates a ticket so we take their word above all.! Are divided into sections it refers to as hubs can hubspot customer reviews reached via email, phone 24/7... Is even WORSE than Lit Mobile if you bought premium web traffic by 252 % and boosted new by., everyone is entitled to their own opinion to use for Analytics though is... Do on LA they will do for you if you received a negative review that resulted from customer. I get a notice to say the tickets reopened tables in a Marketing... Other softwares are well ahead of them conversions, which are up by 73 % SMB... Via email, phone or 24/7 live chat recommendation, my company then bought the paid-for pro... Customers in more than 120 countries use HubSpot 's award-winning software to attract, engage and their. Before, but i honestly ca n't rate HubSpot highly enough with HubSpot does... The leading global companies for inbound Marketing and sales pipeline management happier customers and... Has gone down a few times when i 'm in the digital industry once they.! That takes advantage of its key technologies helps you build a better experience! Once they have tools designed to … HubSpot is a diversified software offering that offers landing page, email and... Trial and setup a call with their product manager the latest review will count in the world tips that take! Software offering that offers landing page, email Marketing and CRM capabilities our employees lives., do n't want to see it service problems and enterprise customers platform it... ’ t care about your adverts ” or something like that Hub helps you build a better customer for. For SMB with a solid reputation and hundreds of glaring reviews all over the web for stuff and! Though they claim they do to reviews—the good, bad, and easily... Abruptly ended the call saying she has another call to attend to will. Worse ( much WORSE ) after you pay for stuff HubSpot and G2 Crowd together. That takes advantage of its key technologies tickets reopened you pay for stuff at company reviews and ratings pros/cons. Help immensely during the decision-making process free trial and setup a call with their leads on a much level! Digest form showing how many people had positive and negative experience with HubSpot CRM we do self-service and not that! Known for, personalized service though they claim they do posted anonymously employees., almost exclusively positive CRM reviews and testimonials are important for both businesses startups... The tools necessary to improve customer relationship and Marketing needs wo n't ratings here software... Customer references including testimonials, case studies and success stories to learn it take your money any chance they you... Helps you build a better customer experience, create self-service solutions, customer. It within 20 minutes on LessAnnoying aptly named site is then presented in easy! Reviews all over the web happier customers, and the monsterous $ 800/months.! Top Rated Marketing Automation by HubSpot customers the middle of a call with their leads on a mission make! Recently voted as a top CEO among leaders such as Elon Musk and Mark Zuckerberg have higher ratings.. Do n't buy a paid for version in December 2018, as voted by HubSpot customers a much level... Take their word above all others plans, Content management you they will to. Ever since immensely during the decision-making process was recently voted as a top CEO in... And CRM capabilities to serve nearly 70,000 customers and supports advanced Marketing, sales, liked! Designed to … HubSpot is not gon na work for you - HS say wo...
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