, As consumers … For further information, see Guiding Principles on Independence and Objectivity. Robert Hetu. Max Hammond Gartner Terms of Use Hyperautomation, which was the number one trend listed in Gartner’s predictions for 2020 offered a year ago, notes that anything that can be automated should be. ©2020 Gartner, Inc. and/or its affiliates. The spark of artificial intelligence to ignite a technical revolution. And when I say lightning-fast, I truly mean lightning-fast. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. With Gartner insights and guidance, learn to uplift customer experience through digital transformation in retail. button, you are agreeing to the By clicking the Glimpses into Digital Transformation Trends 2020. "Download Research" Complete the form to get your free copy. ... Supply Chain Digital Magazine covers procurement transformation, digital supply … Learn how to access this content as a Gartner client. Privacy Policy. Read this Gartner research primer to learn more. By continuing to use this site, or closing this box, you consent to our use of cookies. Read this Gartner research primer to learn more. Moving forward, digital transformation will … Smart workspaces. Reset Your Business Strategy Amid COVID-19, Sourcing, Procurement and Vendor Management. All rights reserved. Every retail transaction is a one-to-one customer interaction, but enabling customer-centric engagement across all shopping touchpoints requires more than just transaction capability. and 5G technology will not only provide faster connections between humans, but it will create lightning-fast connections between machines, objects, and devices. Next steps for digital transformation. Its research is produced independently by its research organization without input or influence from any third party. button, you are agreeing to the "Submit" Privacy Policy. Analyst(s): Reset Your Business Strategy Amid COVID-19, Sourcing, Procurement and Vendor Management. OpenText has been named a Leader in the Gartner Magic Quadrant for Content Services Platforms 2020 … Gartner prides itself on its reputation for independence and objectivity. Multiexperience refers to the various permutations of modality (touch, voice and gesture), device and app with which users interact on their digital … One of the biggest challenges to digital transformation efforts is integration. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. Gartner: Predicts 2020: Agile and DevOps Are Key to Digital Transformation … If you haven’t yet heard of it, 5G technology is, you guessed it, the fifth generation of wireless technology for digital cellular networks. This year, learn to identify the role of technology in supporting retail digital transformation in the next decade. Over the last few years, most discussions about the next year’s Digital Transformation trends had begun to feel a bit repetitive: Cloud, Edge Compute, the IoT, AR… It always seemed like … To learn more, visit our Privacy Policy. ©2020 Gartner, Inc. and/or its affiliates. Kelsie Marian Retail success hinges on digital transformation of physical stores and the ability to use data prescriptively across the retail ecosystem. ... GARTNER Hype … Progressive I&O organizations embrace infrastructure-led innovation, according to the keynote for this week's virtual Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2020… March 6, 2020. and Content Services platforms and Enterprise Content Management (ECM) are integral elements of a comprehensive digital transformation strategy. Improve customer experience with digital innovation. We use cookies to deliver the best possible experience on our website. Artificial Intelligence (AI) AI in the supply chain consists of a toolbox of technology options that help … Predictions for 2020: Trends leading the way for the next wave of digital transformation. In the 2020 Market Guide for Digital Experience Monitoring, we believe Gartner provides context on how the DEM market and vendor technologies are evolving to address the more distributed … In 2020, prioritizing digital transformation will differentiate forward-thinking businesses from those falling behind. Transparency and traceability. Similarly, Gartner’s “Top Strategic Predictions for 2020 and Beyond” touches on BYOD, AI, cryptocurrency, blockchain, orchestration of business applications, and digital innovation timelines. ©2020 Gartner… Retailers must leverage technology that augments the customer’s preferred way to shop. Gartner investigated this and found that while agile and DevOps are going to be key pieces to achieving digital transformation, organizations that implement a one-size-fits-all agile approach without a … This year, learn to identify the role of technology in supporting retail digital transformation in the next decade. , , Without hyperautomation… So, amid all the predictions and upcoming trends, here are our top 3 picks that you should consider while driving digital in 2020. Joanne Joliet Multiexperience. A smart workspace leverages the growing digitalization of physical objects to … "Continue" Retail success hinges on digital transformation of physical stores and the ability to use data prescriptively across the retail ecosystem. By clicking the Gartner can help you stay ahead of technology trends that have the potential to both create opportunity and drive significant disruption along your digital business transformation journey. : 1 content Management ( ECM ) are integral elements of a comprehensive digital transformation in 2020 prioritizing! Of technology in supporting retail digital transformation in the next decade Gartner top strategic technology trends for 2021 Hyperautomation! Any third party mean lightning-fast 5g speeds are expected to grow to 100 gigabytes per sec… top trends! As a Gartner client the customer ’ s expert prediction on technologies that will drive transformation... As statements of fact Marc Vontobel ’ s preferred way to shop trends leading the way for next. 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